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Editor
Mailing

Editor

Design a template with blocks, typed variables and test data, then test it and publish a version.

The editor is a three-pane page at /modules/mailing/templates/<id>. The breadcrumb reads Mailing › Templates › template name.

Layout

  • Left: Blocks to drag or click onto the e-mail, the Outline of the e-mail, and the Variables the template declares.
  • Centre: the subject and preheader rows, then the e-mail with insert points between blocks.
  • Right: the inspector of the selected Block, the Test data, and the Template properties.
  • Toolbar: locale switch (a dot marks a missing locale), Desktop / Mobile, Variables | Data to show tokens or the test data, save state, undo and redo, Test and Publish changes.

Blocks

BlockUse
Heading, ParagraphText with alignment (and size for headings)
ImageA hero image with its alternative text
ButtonA call to action with its link
ListOne row per item of an array variable (#each order.lines), with a label and a value path
TotalA label and a value, such as the order total
Code / OTPA code to copy, such as a one-time password
DividerA separator
FooterThe legal line, and optional unsubscribe and preferences links
ConditionAn if / else group shown when a rule on a variable holds

Every block also has a Visibility rule: always shown, or only if a variable is truthy, falsy, equal, different, greater or lower than a value.

Variables

Type {{ in a text field to insert a declared variable, such as {{customer.firstName}}. Variables have a type (string, text, number, money, date, url, boolean, array) and can be required. An undeclared path is flagged, with a one-click Declare.

The footer's unsubscribe and preferences links declare the unsubscribeUrl and preferencesUrl system variables, required in the marketing category. Your code passes them at send time; a link without its URL is left out.

Draft, test, publish

The draft autosaves. A notice reminds you which version customers receive; Discard draft drops your changes.

  • Test sends the draft to up to 5 addresses (yourself by default), in a locale, with the test data. The subject starts with [TEST] and the send stays out of the figures.
  • Publish changes reviews the changes per locale and the failed checks, then creates the next version. Real sends always use the published version.
  • The version history restores an earlier version into the draft.
When a locale is missing, the empty canvas counts the recipients who got the fallback over 30 days, and offers to duplicate the fallback locale or start from an empty page.

Keyboard shortcuts

ShortcutAction
⌘ S / Ctrl SSave the draft now
⌘ Enter / Ctrl EnterPublish
TSend a test
/Search blocks
BackspaceDelete the selected block
⌘ D / Ctrl DDuplicate the selected block
⌘ Z, ⌘ Shift ZUndo, redo
EscapeDeselect, then back to Templates